Mississauga Active Physiotherapy Services at 4088 Confederation Parkway in Mississauga, Ontario

Reviews about Mississauga Active Physiotherapy Services

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  This place is HORRIBLE. The WORST customer service I have ever experienced and EXTREMELY unprofessional! I have attended various physio places, and this one is by far the absolute worst. The staff at the reception are unprofessional, disorganized, and downright rude. The worst, is the brow woman with the extravagant eye shadow - she has absolutely no idea what she is doing. She bad mouthed me because she couldn't take responsibility for miscommunication between her and her colleagues. In fact, they tried to blame my sister and I for a timing mix up! During that unpleasant encounter, none of them even attempted to apologize once for their miscommunication. The brown woman told me that I should be grateful for her re-arranging my massage time because I came in 5 minutes late and that I'm doing her a favour. She also said she doesn't care if I go for my massage or not. She lectured me on arriving on time for massages and then moved up my massage time because she felt like it, without consulting me. Most professional places call the client and ask for the best alternative. On top of that, we were at the place the day before and the masseuse was just sitting there for 20 minutes, claiming that she had no idea my sister was waiting for a massage. During that time there were 4 other individuals in the physio area who just sat around and were gossiping the entire time. One of them even went inside and took a nap because she was tired, while on duty! All in all, this was a horrific experience. They wasted our time, were the rudest people I have ever encountered, and are extremely disorganized and unprofessional. They also treated my sister and I like crap because we were 'young', although I am 26 years old. Although I have given this place 1 star, its actually worth nothing. I would NEVER recommend this place to anyone, ever.
  by Karthiha Raskumar

  January 18, 2017

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About Mississauga Active Physiotherapy Services in Mississauga