Laurier Optical at 905 Britannia Road West #1 in Mississauga, Ontario

Reviews about Laurier Optical

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  DO NOT GO THERE, FIND A BETTER PLACE! I had the eye exam done at the Mississauga location, but ordered my glasses at a different store/different company. After I picked up my new bifocal glasses I realized that something is wrong, because neither the reading part or the distance worked properly, I just couldn't see. The lenses were checked, properly made followed the eye doctor's instruction. Back to Laurier Optical. The doctor changed the prescription completely, he realized that he did not write me a correct one originally. Now I have to order new lenses, but Laurier Optical is not taking responsibility for their mistake. The store Manager, Juwaria Fatima knows nothing about customer service, it was absolutely useless to talk to her. She was ignorant, did not listen to my concerns and didn't even talk to me when I called back to see how her company is going to handle this situation, just asked her employee to deliver the "bad news". I wouldn't want to work for her......It is too bad, they would just had to replace my lenses or pay for it (since it was their mistake) and I would have written an amazing review about their customer service. Do not go there, find a better place!
  by Joseph Safian

  June 01, 2017

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About Laurier Optical in Mississauga